Introduction

This Privacy Policy describes how Hushwing Store (owned by TELOS TRADING LIMITED, registered in London, UK) collects, uses, stores, and protects personal information when you visit and place orders on our website at https://www.hushwing-store.com.

Information We Collect

We only collect personal information that is necessary to process your order and provide customer support.
 
We may collect:
 
  • Personal identification data: Name, email address, shipping address, phone number.
  • Payment information: Processed securely by TELOS TRADING LIMITED via trusted payment providers. We do not store full card details.
  • Usage data: IP address, browser type, pages visited, time spent on the site (collected automatically).

How We Use Your Information

We use your personal data only for the following purposes:
 
  • To process and fulfill your orders.
  • To deliver products and arrange shipping.
  • To provide customer service, order updates, and support.
  • To communicate with you regarding your purchases, questions, or promotions (you may opt out at any time).
  • To prevent fraud, protect our website, and ensure compliance with our Terms of Service.

Data Protection & Legal Basis

As a UK-registered company, we comply with the UK GDPR and relevant data protection laws.
 
We process your personal data based on:
 
  • Performance of a contract (to fulfill your order).
  • Legitimate interests (to improve our site, prevent fraud, provide support).
 
We will never sell, rent, or share your personal information to third parties for commercial marketing purposes.

Data Sharing

We may share your personal information only in the following situations:
 
  • With trusted service providers who assist in order fulfillment (shipping carriers, payment processors).
  • When required by law or to protect our legal rights.
 
All third parties are contractually required to protect your data and comply with privacy regulations.

 

Data Retention

We retain your personal data for as long as needed to:
 
  • Fulfill your order.
  • Provide post-sale support.
  • Comply with legal, tax, and accounting obligations.
 
After the retention period, your data is securely deleted or anonymized.

Your Rights (GDPR)

You have the following rights under UK data protection law:
 
  • Right to access your personal data.
  • Right to rectification (correct inaccurate information).
  • Right to erasure (request deletion if no longer needed).
  • Right to restrict processing in certain circumstances.
  • Right to data portability.
 
To exercise any of these rights, please contact us at official@hushwing-store.com.
 

 

Cookies & Tracking

Our website uses cookies to improve your browsing experience.
 
  • Cookies are small text files stored on your device.
  • They help us remember your preferences, analyze site usage, and provide personalized content.
 
You can disable cookies in your browser settings, but this may affect certain website functions.
 
 

Security Measures

We implement technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse.
 
  • SSL encryption for data transmission.
  • Secure payment processing.
  • Limited access to personal data.
 
However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
 
 

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:
 
TELOS TRADING LIMITED
 
134 Corfield St, London, England, E2 0DS
 
Email: support@hushwing-store.com