Terms & Conditions
Last Updated: April 8, 2026
These Terms & Conditions govern your use of the website https://www.hushwing-store.com and all related services provided by Hushwing Store, owned and operated by TELOS TRADING LIMITED, registered at 134 Corfield St, London, England, E2 0DS, United Kingdom.
By accessing, browsing, or placing an order on this website, you agree to be bound by these Terms & Conditions, our Privacy Policy, and our Return & Warranty Policy.
1. Orders & Acceptance
You may place orders for products available on our website. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to orders with incorrect pricing, suspected fraud, or unauthorized activity.
Once your order is confirmed and payment is processed, you will receive an order confirmation email.
2. Pricing & Payment
All prices listed on the website are in US Dollars and include free standard shipping where stated. Prices are subject to change without notice.
Payments are processed securely by authorized payment providers on behalf of TELOS TRADING LIMITED. By submitting an order, you authorize us to charge your selected payment method for the total order amount.
3. Shipping & Delivery
Our products are shipped from international warehouses. Estimated delivery time is 10–18 business days to the United States. No expedited or guaranteed fast shipping services are available.
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, logistics, weather, or other events beyond our control.
4. Return & Refund Policy
You may review our full policy on the Return & Warranty page.
- We process return and refund requests within 48 business hours of receiving your application.
- Approved refunds will be credited back to your original payment method within 7–15 business days.
Handmade, fragile, and custom lighting products such as chandeliers are non-returnable for change of mind. Damaged items will be replaced free of charge without requiring a return.
5. Product Information
We make every effort to display accurate product images, colors, dimensions, and descriptions. Slight variations may occur due to photography, lighting, and screen settings. Dimensions and specifications are provided for reference only.
6. Intellectual Property
All content on this website including text, images, logos, product designs, graphics, and icons is the intellectual property of Hushwing Store and TELOS TRADING LIMITED. You may not reproduce, distribute, or use any content without prior written permission.
7. Limitation of Liability
To the fullest extent permitted by applicable law, TELOS TRADING LIMITED shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products.
Our total liability shall not exceed the total amount paid by you for the order in question.
8. Governing Law & Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of England and the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. The latest version will be posted on this page with the updated effective date.
10. Contact Information
TELOS TRADING LIMITED 134 Corfield St, London, England, E2 0DS Email: official@hushwing-store.com
